What can you do if your Garmin Lily is not connecting to the Garmin connect app? It is a common problem that many Garmin users are facing with their smartwatches. But don’t worry, it is not a critical problem that doesn’t have any solution. You can fix it by doing some simple steps. Here we will discuss several methods which will be beneficial to fix your Garmin watch.
Let’s take a quick look at its possible solutions:
First of all, you should restart your Garmin watch and mobile phone. And then you should also ensure you have kept your Garmin watch and phone in the Bluetooth pairing range. And, install the latest software update and update the Connect app also. You can do a factory reset if it’s still not connecting to your phone.
Let’s take a deep look at its possible solutions:
How to Fix My Garmin Lily Is Not Connecting to My Phone?
Restart Garmin Device and Mobile Phone
The first step to fixing your Garmin Lily is to restart your watch and mobile phone. This method is very helpful when your devices have a pairing issue or are stuck.
Restarting the devices also has other benefits: it will refresh your devices. So it will help you to pair your devices easily.
It is quite an easy method, but if you want to know how to do this? You can follow the steps below:
Restart Garmin Lily
You cannot have any power button or feature on your Garmin Lily to restart it. But there is another way to do this.
- Plug your Garmin watch into the charger
- And connect the charger with an external power source; e.g. computer’s USB port
- Then disconnect the Garmin watch instantly from the charging cable
- This process will cause an internal restart of your device
Restart Mobile Phone
- Press and hold the power button until the power menu appears on the screen
- Tap on the restart option from the power menu
- Wait until the phone completes the restart process
Then again, try to pair your Garmin Lily with your mobile phone so that it may connect successfully.
Turn On/Off Bluetooth
A simple and quick method can be beneficial to fix the connection issue with your Garmin Lily. You should turn off and then on Bluetooth on your phone.
This process will fix the Bluetooth error and remove all caches. You can do this by following the steps below:
- Open settings on your mobile phone
- Tap on Bluetooth settings
- And then find the Garmin Lily from the paired devices
- Tap on Unpair> tap yes to confirm
Re-Establish Connection
Re-establishing the connection is crucial to fixing the connection issue between Garmin and mobile phones.
If your Garmin watch is still unable to connect with your mobile phone, you should think about re-establishing the connection.
First of all, you will remove your Garmin Lily from the Garmin connect app and then you have to remove it also from the phone’s Bluetooth. This method is going to help solve this connectivity problem.
You can follow the steps below to do this:
Remove from Connect App
- Open the Garmin Connect app on your mobile phone
- Open the app menu from the top left corner
- Then select Garmin devices
- Tap on the device name (Garmin Lily)
- Tap on vertical three dots
- Select remove the device
- Tap on yes from the confirmation
Remove from Phone’s Bluetooth
- Open the mobile setting
- Go to the Bluetooth settings
- Find the Garmin Lily listed in paired devices
- Tap on Unpair
- Confirm if you want to unpair
Install Garmin Connect App Latest Version
If the issue is still not fixed and you are not able to connect your watch to the phone. You should ensure your Garmin connect app is up to date.
Because the old software version can have some issues, that is why your Garmin watch is not going to connect.
And installing the latest version will make the app work correctly if it’s bugs or has any minor glitches. And also, the newest version will have the latest features by Garmin.
You should follow the steps below to update your Garmin Connect app:
- Open the Google Play store on your android phone
- At the top right corner, tap on the profile icon
- Then tap on Manage app & device
- Apps with an update available will be labeled with (Update Available)
- Tap on Update and install its latest version
Keep Both in Bluetooth Pairing Range
Sometimes your devices cannot be in the Bluetooth pairing range. That’s why you will face the Garmin Lily connection issue.
Ensure you are trying to connect your Garmin watch with your phone in the Bluetooth pairing range. As you know, all of your data will transfer through Bluetooth.
The maximum Bluetooth range for Garmin Lily and an Android phone is about 10 meters (33 feet). It can be affected by a few factors, e.g. wind, trees, and radio waves.
Factory Reset
The final method that will help to fix your Garmin Lily connection issue. You should factory reset your Garmin watch.
In this way, your Garmin will be connected easily. And also, the factory reset will remove all the glitches and caches. Ensure you have a backup of all of your necessary data. Factory reset will wipe all of your data and history.
Follow the steps below to factory reset:
- Tap the sensitive button to open the menu
- Then swipe right to open the Settings
- And then find the System icon and tap on it
- Scroll down and tap on Reset
- And select Delete Data and Reset Settings
- Then tap on Yes to confirm