Is your Amazfit Heart Rate Not Working? Are you searching for the best fix? Well, my Amazfit has been giving me trouble with its heart rate for the past several days. I was astonished to see that there was no pulse rate data when I opened the app. I’ve tried a variety of approaches and they’ve all been quite beneficial.
Due to the limited storage, your Amazfit watch or band heart rate cannot function. On occasion, debris may become embedded in a watch’s sensors. To store the data and activities, you need to ensure your device has enough space left. To repair it, clear any dirt from the watch sensors as well.
The Amazfit brand creates the highest-quality smartwatches and fitness bands. Although these gadgets work well, rarely they might give you trouble. Let’s examine each potential cause and its remedies.
Amazfit Heart Rate Not Working: Problem Solved
Re-Pair Connection
If your Amazfit heart rate is not working and data is not showing. You should re-pair your Amazfit with the Amazfit app. Because this process will make a new connection and solve the glitches.
You can follow the steps below to do this:
Remove from App
- Open the Zepp app and then tap on the Profile icon
- Tap on Amazfit band/ watch under My Device
- Scroll down to the bottom
- Tap on the Unpair button
- And then tap again on Unpair from the confirmation message
Remove from Bluetooth
You should also remove the Amazfit device from the phone’s Bluetooth settings.
- Open your mobile phone’s settings
- Tap on Bluetooth from here
- Tap on Pair device
- And Unpair your Amazfit device from here
Now you should have to check that your Amazfit band heart rate is fixed.
Restart Amazfit Watch and Phone
Another method you can implement to solve this problem is to restart your Amazfit device and mobile phone. This thing can make your devices refreshed and clear all the caches.
And also can solve some minor glitches which are disturbing the devices. The other thing is that it will speed up your devices.
You can restart your devices by following the steps below:
Restart Amazfit.
- Bring out the menu
- Tap on settings
- And then scroll down to the system
- Here tap on restart
- Tap on the checkmark to conform to restart
- Let him complete the process, and your Amazfit device will restart automatically.
Restart Mobile Phone
- Press the power button of your mobile phone
- Release it while the power menu appears on the screen
- Tap on restart from this menu
- Tap on yes to confirm
- Your device will automatically restart after completing the process.
Now you can connect your device with the Amazfit app and check if the heart rate problem is solved or not.
Sync With Original Amazfit App (Zepp)
If your Amazfit device is not fixed, you have to ensure you are connected; your device to the original Amazfit connect app. If you have connected the device to another connect app (Strava), you need to connect it with an original app.
Just unpair your Amazfit device from another unofficial app and pair it with the Zepp. This method will solve the heart rate problem.
You can do this by following the steps below:
Firstly you should unpair your Amazfit device from the unofficial app.
Pair with Zepp
- Download the Zepp app from the Google Play store/ Apple app store
- Open the app and sign into your account
- If you don’t have one, you can create an account by tapping on create an account now button
- Once you setup your account then, you will see a screen asking to connect your device
- Tap on the watch and bring it closer to the mobile phone for pairing
- The app will ask to confirm the pairing request
- Tap on the checkmark icon on your watch to conform
Cleanup Storage
Sometimes another reason can be that your Amazfit watch has insufficient storage space. Ensure your watch has enough storage space to save the activity and history data files. If its storage is complete, you need to remove some files.
- Go to the Amazfit app
- Tap on workout/status
- Click on see more exercise
- Press and hold the activity that you want to delete till dialogue deletes this record popup
- Tap on the ok button to delete
Re-Install Zepp App
Still, if your Amazfit heart rate is not working, you should re-install the Amazfit app on your mobile phone. Re-installing the Zepp app will remove the minor app issue. Also, if the app has crashed, this process will solve the problem.
Follow the steps below to do this:
Uninstall app
- Open the Google Play store app
- Tap on the profile icon (top right corner)
- Tap manage apps and device
- Tap on the app name that you want to uninstall
- Click on Uninstall
Install app
- Open the Google Play store app
- Tap on the search icon and search for the Zepp app
- Click on this app icon
- And then tap on the install button
Install Latest Update
Sometimes if any method cannot solve the problem, you should check for the latest software update. If there is the latest software update available on your watch, install it instead.
Updating the watch software will solve all kinds of minor glitches disturbing watch performance. This process also refreshes and speeds up your Amazfit device.
You can check and install the latest update by following the steps below:
- Keep your mobile phone Bluetooth on and connected to the watch
- Open the Zepp app on your mobile
- Click on the profile icon> and Amazfit watch
- Scroll down to the check for an update
- Tap on check for update
- If there is any update available, you will be able to install it on your device
Factory Reset Amazfit Watch
If all the above methods are not fixed, the Amazfit heart rate tracking. You can factory reset your Amazfit watch. Because resetting the watch will remove all the caches and glitches that are damaging the watch.
The factory reset process will remove all of your data, activity, and history. So make sure you have backup your files before doing a factory reset.
You can reset your Amazfit watch by following the steps below:
- Go to the watch settings
- Scroll down and tap on the system
- Click on factory reset under system settings
- Tap on the checkmark icon to conform reset
- You will see the Amazfit logo on the screen, and your watch will restart automatically
- Now you have to set up with your Zepp app
Note: If your Amazfit watch heart rate is still not fixed, you should connect to the Amazfit support. And return your Amazfit watch or take out the warranty.
You can also read: Why Does Amazfit Band 5 Not Connect?