Fitbit devices and smartwatches are worth praising, but sometimes they cannot track your steps. Typically, your Fitbit has a stunning array of accelerometers, rules, and formulae to count your steps accurately. But, sometimes, it gets disturbed and makes you unable to count steps. So, why is Fitbit unable to track or count steps?
If the Fitbit isn’t counting the steps, fix its wearing style first. The absence of placement settings in the app may also cause the problem. You should also check whether the firmware needs updates or whether your Fitbit has synchronized with the mobile app.
To clarify all the above points, we’ll go through some details. We’ll discuss the problems that can cause your Fitbit not to track steps along with their best possible solutions. So stay connected and learn everything you need.
Why Is My Fitbit Not Tracking Steps – Solutions
There are several reasons why your Fitbit is not tracking steps. The solutions for their problems also depend upon the type of problems. In this guide, we’ll discuss the reasons along with their fixes. Let’s start.
Problem 1:Syncing Problem Of Fitbit
You need to get access to real-time data whenever you go to work out. It’s one of the fundamental reasons that your Fitbit will not accurately track your steps or will not even track your steps. A highly proper syncing is necessary to get a record of your workout.
Solution: Try To Resync The Device
After that, you have learned that the problem of not counting steps may be that you need to sync your device correctly. Try to resync your device and ensure you have turned on the all-day sync to get fruitful results. Open the app, look for the current device, and click on the “Sync option.”
Problem 2: Wrong Placement Of Fitbit
Have you ever thought that wrongly placing your Fitbit might not be able to track your steps? Yes, you’ll see the wrong calculation when Fitbit is not so close to your wrist. When the sensor of the 3-axis accelerometer is not close to your wrist, it can’t work better the way you want it to.
Solution: Tighten It And Replace It Correctly On the Wrist
To fix the above problem, tighten the band to your wrist to set it properly. The point is evident that when you wear your Fitbit loosely, its sensor can’t take the data it needs, so you get an inaccurate result or even not a result of tracking steps.
Problem 3: Firmware Of The Device Is Outdated
A quick update is necessary for all mechanical devices, especially those that run on real-time data. If your Fitbit is not tracking steps correctly, you should remember when you last updated the device’s firmware.
Solution: Update The Firmware To The Latest Version
An update to the device’s firmware makes the device start working and boosting again. Updating your Fitbit’s firmware with the latest version is helpful for any user. Open the Fitbit app and select your Fitbit model in the account icon. Then click the update button to install the latest firmware update.
Problem 4: GPS System Is On
You would wonder why the Fitbit devices have a built-in GPS system when they can’t track steps with the active GPS. Fitness enthusiasts who only want to count steps need to turn off the GPS system for a while and then take a count of their steps.
Solution: Turn The GPS Mode Off
You’ll need to turn off the GPS mode to fix the counting issue. Open the Fitbit app and choose the currently synced tracker. Check for the GPS and then turn it off. After turning off the GPS, your device will provide the right track of your steps.
ALSO READ: Fitbit Vs. Whoop – Which Wearable Is Best for Tracking Your Fitness Goals?
Conclusion
Resolving the issue of having an inaccurate count of your steps or not at all is very straightforward. You have to do nothing more than replace the device correctly, update the firmware, resync it, or turn the GPS mode off. That’s it.
Furthermore, you can benefit from your device’s modern features when and wherever you want to take it. We hope this guide is helpful to you.