Galaxy watches and fitness trackers are the choice for many people. They love to wear these watches and tracker. Because Galaxy is manufacturing reliable products. Which are working well accurately. But few of the series have tracking issues like Galaxy Watch Active 2 sleep tracking not working.
Let’s take a quick look at its possible solutions:
If your Galaxy Watch Active 2 sleep tracking is not working. You should ensure you have worn the watch correctly on your wrist. Also try to check that there is free memory space to upload this data; if there is no free space available delete some files. And do a factory reset to clean up the galaxy watch from caches and remove glitches.
How to fix Galaxy Watch Active 2 Sleep Tracking Not Working?
Here we are taking a deep look at its possible solutions:
Restart Galaxy Watch Active 2 and Mobile Phone
The method which you can apply to your watch if it is not tracking the sleep; is restarting your Galaxy Watch Active 2. A soft reset can resolve the issue e.g., device crashing, keeps vibrating, not tracking and not ringing on incoming calls.
You should keep restarting your devices at least after a month; however they are doing some fault or not.
You can restart your Galaxy Watch Active 2 and mobile phone by following the steps below:
Restart the Galaxy Watch
There are few easy steps to restart the Galaxy watch you can restart your watch by following the steps below:
- Press the power button from the watch screen
- Release the button until a power screen appears
- From this power option screen press Power Off
- Wait for power off the watch completely
- Press this button again to turn the watch on, release button while galaxy logo appears on the screen
Now your watch is completely restarted you can test your watch to see if it is tracking sleep time or not.
Restart Mobile Phone
It is not tough to restart the mobile phone; but it can be different for a few devices. However you can restart your phone by following the steps below:
- Press and hold the power button from the side of your mobile
- A power menu appear on screen
- Tap on Power Off option and wait to turn off phone completely
- Press Power button to turn the mobile on
Factory Reset Galaxy Watch Active 4
If restarting does not work then a second method to solve this problem. Is to reset your Galaxy Watch Active 2 and mobile phone. A factory reset will clean the device and remove caches from the devices.
If you are doing a factory reset you should upload your files and data to your computer or another device as a backup. Because resetting the device will remove all the activities and user entered data.
You can do factory reset by following the steps below:
Reset Galaxy Watch Active 2
To clean all data and activity from your Galaxy Watch Active 2, use a quick factory reset method.
- Swipe down to access to the Quick Panel menu
- Tap on Settings icon
- Tap on General
- Select Reset option
- Backup to data or Reset
Do a Hard Reset
- Press and hold the power button
- When rebooting screen appears, press power button for 3 times
- Press power button to select Recovery
- Long press power key to reset the Watch
- Now the resetting process has started and the progress wheel will appear on the screen; before resetting a watch.
Reset the Mobile Phone
- Open settings app from your mobile phone
- Select System option
- Tap on Reset options
- There will be several options to reset
- Select Delete all Data (factory reset)
Note: These options can be different for other mobile brands.
Clean up Storage
If still sleep tracking is not working on your Galaxy Watch Active 2. You should check that you have connected to the Galaxy Wearable and have enough space to save activities or data.
If there is no memory available to save your activity data. You should clean up the device to make some free space.
Follow the steps below to cleanup the storage:
- Open Galaxy Wearable app on your phone
- Select About Watch from the menu
- Tap on the Storage icon
- Select Clean Up now, here you can check how much audio and images take space on watch
- Press Home/Power key
- Then go to the Gallery
- Tap More option/ three Dots
- Tap on Delete
- Tap on pictures that you want to remove
- Tap on Delete and tap on Check Mark to conform to delete
Once you have cleaned up your device you can track your sleep time on your Galaxy Wearable/ Watch.
Update Galaxy Watch Active 4 to the Latest Software Version
Another main reason behind this problem can be the old software version. You should update your Galaxy Watch Active 2’s software. In the latest software update Samsung can improve glitches and refresh the device.
Follow these steps to update your watch:
- Open Galaxy Wearable app on your Android phone
- Tap on Watch Settings
- Select Watch Software Update
- Tap on Download/ Install
- If you want to install later set time and tap on Later and tap on ok
- If prompt tap on Install Now
Software update process will take a few minutes to complete. The watch will restart automatically after completing the updating process.
Enable Blood and Oxygen Monitoring While Sleep
If your watch is not tracking sleeping activity correctly you should enable the blood and oxygen monitoring feature while sleeping. When you will enable this feature on your Galaxy Watch Active 2. This will help the watch to measure the data more accurately.
Because it tracks the activity by the blood oxygen containing cells moving in the body. Enabling this at night is because at night these cells go slow in our body.
You can enable this by follow these steps:
- Swipe up on the watch’s screen and select the settings icon
- Here select Samsung Health options
- Scroll down in this menu and tap on Oxygen Monitoring during sleep
- Tap yes to conform
Wear Your Galaxy Watch Properly
The best way to fix this issue is to wear your Galaxy watch properly. Many people wear the watch too loose to make it comfortable. But it is not the right way to wear the watch and in this way your watch/tracker cannot track sleep time accurately.
You should wear your watch not too tight and not too loose. It should stay on your wrist because sensors will track the sleep time from your skin.
You should wear the watch above from your wrist bone. This will help to track the sleep time accurately.
Also Read: Why does my Galaxy Watch 4 keeps disconnecting from my phone?