Does your Garmin Vivo-Active 4 Not charge? Are you looking for a solution? If so, no need to be frustrated; you’re not the only one who faces the issue but many Garmin users are asking for a solution to this problem on the Garmin Forum. In this post, I’ll give quick fixes to resolve any issue.
Your Vivoactive 4’s charging issue might be a result of a power supply problem. Also, charging clips and watch connections may be unclean. Ensure the problem is not with the power supply. Try a new charging approach, charger clips, and connector on the watch; assure the connection is secure, unplug and re-connect the charger, and wipe the connector.
Garmin is a popular brand that creates high-quality smartwatches and fitness trackers. But for a few years, some Garmin series, e.g., Vivoactive, have had charging and other connectivity issues. Therefore, Garmin is trying to improve its product quality.
Let’s take a deep look at why Vivoactive 4 is not charging and how you can fix it.
Garmin Vivo-Active 4 Not Charge: Issue Solved
Re-attach Charging Cable
When you try to charge your Vivoactive 4, it’s not charging. Try to attach charging clips with the watch connector properly. Remove the charging cable from the watch and reattach it.
Firstly line up the charger clips and connecter and then push it into it. Maybe it’s not connected correctly, and reattaching the charging cable can solve this issue.
Then leave your watch alone for 20 minutes.
After that time, make sure its battery level has increased or not. Remove the charging cable and try another method if this method does not work.
Cleanup Charging Contacts On Watch And Charger Clips
When your Garmin Vivoactive watch is not charging, make sure that the charging port on the watch is clean. Sometimes there can be debris on the charging port of the watch.
If there is dirt on it, don’t try to charge your watch without cleaning it.
Use these few steps below to clean the charging ports:
Compressed Air
If you have access to compressed air, it’s the best option to clean the charging port. It is an excellent way to blast away the dirt from it. Use the compressed air upright on the watch charging port.
Otherwise, the air can compile in liquid form and leak.
Toothpick
If you don’t have access to compressed air, using a toothpick is the second method to remove dust. Take a toothpick and use it to remove dust gently from the Garmin watch charging port.
This dirt can hamper the charging process.
You can also use a needle, but a toothpick is made of wood and can do less harm if mishandled.
Isopropyl Alcohol
Take a toothpick and a piece of cotton, then roll it on the toothpick.
Put some Isopropyl alcohol on it and scrape smoothly inside the charging ports. That can prove an effective way to remove the debris from it.
Ensure that it is Isopropyl alcohol because if it’s ethyl alcohol, it can damage the hardware effectively inside.
Try Different Power Sources To Charge Garmin Watch
Still, if your Garmin watch has not started charging. You should ensure that your electric board/ switch is working. Try another method to charge your Garmin watch.
Remove your charger from this board/ switch and put it into the other one in your home.
You can also use your personal computer’s USB port to charge the Garmin watch. But computer USB ports output has been different from your wall charger.
Note: Try avoiding using the off-brand chargers to charge the Garmin watch.
Update Garmin Vivo-active Software
Updating the Garmin watch can keep it up to date and boost its performance. It can also solve the charging issue with your Garmin smartwatch.
This update can be downloaded and installed from Play Store (Android) and App Store (Apple).
If you don’t know how to update the Garmin watch, you can follow these steps below:
Setup Automatic Update
To set up automatic updates, first of all, you will need to create an account with the Garmin connect app.
Download the Garmin connect app and create an account/ login (already have an account). The update function on the app will be “Enabled” by default.
If this is disabled, you can set it up by following these steps:
- Log in on the “Garmin app.”
- Select “Settings”
- Go to “Start/ Stop”
- Select the “System”
- Touch on “System Update”
- Touch to “Enable”
Now you have enabled the automatic update feature. The latest updates will be automatically downloaded. Maybe your watch will restart after every latest update.
Manually Update
If you do not like to update your watch automatically, you can update it manually. First, you should ensure you have disabled automatic updates by following the above step.
When you have disabled the automatic updates, you can manually update by following the steps below:
- Open the Garmin Connect app
- Go to “Settings”
- Touch “System”
- Select “Software update.”
If there is any latest update available, you can manually update it. If no update is available, you can check it every one or two months. When Garmin releases any update, you can download and install it by following the above steps.
Reset Garmin Vivo-active Watch
You have tried all the above steps, but still, your watch has not started charging. You can reset the Garmin watch because resetting your watch will clean up the storage and refresh the system.
First, you should log in with the Garmin Connect app to back up your activity, history, and stored music.
When you reset your watch, your complete stored data (e.g., history, music, Garmin Pay Wallet if you have and settings).
- Press and hold the “Back button.”
- Select “Settings”
- Select “System”
- Touch to “Reset”
- Select an option Delete Data and Reset Settings
- If you want to reset all device settings and save user-entered information, history, and activity, select “Reset Default Settings.”
Replace Charging Cable
The Garmin watch was not charging till that time. The last approach to solve this issue can be replacing the charging cable. We have tried all possible methods.
Maybe the charging cable has a fault. Get another charging cable and try to charge the Garmin watch.
I hope replacing the charging cable will start charging the watch.
Note: If all above the solution cannot solve this problem, you can connect the Garmin Support
Also read: 8 Easy Ways to Fix Garmin Watch Keeps Disconnecting From Phone